Privacy Policy
Last updated: April 10, 2025
Our commitment to your privacy
At Raiyo ('we,' 'our' or 'us'), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you use our AI receptionist platform.
What we collect
We collect business-related information such as your name, email address, phone number, and call data including timestamps, summaries, and recordings. We may also gather usage data about how you interact with our platform. We do not collect or store your customers' personal data unless it is strictly necessary to deliver the service.
How we use your information
We use your information to provide and improve our services, personalize your AI receptionist, monitor performance, and send you important updates. Your data will never be sold to third parties.
How we share your information
We may share data only with trusted third-party service providers such as hosting or infrastructure partners, our internal team for support purposes, or legal authorities when required by law.
How we protect your data
All data is stored securely using encryption and modern security protocols on reliable cloud platforms. We continuously monitor and audit our systems to maintain high standards of protection.
Your rights
You have the right to access, update, or delete your data at any time. Simply contact us at info@raiyo.ca to submit a request and we will respond promptly.
Changes to this policy
We may update this Privacy Policy from time to time. You will be notified of any significant changes, and the updated policy will always be available on this page.
Questions?
If you have any questions about this policy or how your data is handled, please reach out to us at info@raiyo.ca or through our contact page.
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Frequently Asked Questions
Simple answers about Raiyo's AI voice system and setup.