Terms & Conditions

Last updated: April 10, 2025

Legal disclaimer

This platform provides AI-powered tools to assist your workflow. While we strive for high accuracy, our service is not a substitute for professional judgment or human oversight. Users are responsible for monitoring outputs and ensuring compliance with applicable laws and regulations. We do not guarantee 100% accuracy in any results produced.

Terms & Conditions — the basics

Service scope

We provide AI-powered tools configured to support your use case, which may include call handling, appointment booking, and automated client communication.

Account responsibility

You are responsible for maintaining accurate account information and keeping your credentials secure. You are liable for any activity that occurs under your account.

Billing & payments

Plans are billed on a recurring basis. You may cancel at any time, but no refunds are issued for partial billing periods already paid.

Data & privacy

We may process usage data to improve service performance. All data is handled securely in accordance with our Privacy Policy and applicable data protection regulations.

Limitation of liability

We are not liable for inaccurate outputs, missed calls, or any direct or indirect loss arising from your use of the service. Use of AI-generated content is at your own discretion.

Modifications

We reserve the right to update these terms at any time. Continued use of the service following any changes constitutes your acceptance of the revised terms.

Contact us

If you have any questions about these Terms & Conditions, please reach out to us at info@raiyo.ca or through our contact page.

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Frequently Asked Questions

Simple answers about Raiyo's AI voice system and setup.

Raiyo is an AI voice receptionist that answers your business calls automatically. It speaks with customers in real time, answers questions, and can take messages or book appointments through your existing tools.

Most setups are completed within 1-3 days. We configure your AI agent, connect your phone system and booking tools, and test everything for you.

No. Customers simply call your business like normal. There is no app, login, or extra steps required.

If needed, Raiyo can transfer the call to you or take a detailed message so you can follow up manually.

Yes. Raiyo connects with tools like Google Calendar and Calendly to handle bookings and passes information into your existing workflow.

Legal disclaimer

Terms & Conditions — the basics

Service scope

We provide AI-powered tools configured to support your use case, which may include call handling, appointment booking, and automated client communication.

Account responsibility

You are responsible for maintaining accurate account information and keeping your credentials secure. You are liable for any activity that occurs under your account.

Billing & payments

Plans are billed on a recurring basis. You may cancel at any time, but no refunds are issued for partial billing periods already paid.

Data & privacy

We may process usage data to improve service performance. All data is handled securely in accordance with our Privacy Policy and applicable data protection regulations.

Limitation of liability

We are not liable for inaccurate outputs, missed calls, or any direct or indirect loss arising from your use of the service. Use of AI-generated content is at your own discretion.

Modifications

We reserve the right to update these terms at any time. Continued use of the service following any changes constitutes your acceptance of the revised terms.

Terms & Conditions

Legal disclaimer